SOLIDWORKS support from Solid Solutions offers direct access to over 35 engineers, aiming to answer calls within seconds and connect customers to specialists quickly. Services include CAD management, best practices, template setup, and PDM administration. Support goes beyond upgrades, providing real-time problem-solving via phone, email, and screen-sharing tools like GoToAssist. Engineers are qualified instructors, ensuring expert advice and training. Account managers understand industry challenges, enabling engineer-to-engineer discussions for business growth. Customers benefit from fast response times, comprehensive assistance, and practical guidance to optimise workflows and resolve issues efficiently.