Your dedicated success engineer will look after you for the first 12 months following your purchase. These engineers work closely with our customer development team, who are available to help you enhance and expand your use of the software throughout your time with solid solutions. Ultimately, our success is directly dependent on your success. The Enhanced Success package includes a technical evaluation towards the end of your first 12 months, evaluating your use of SOLIDWORKS, and ensuring that you have the tools and knowledge to excel in the future.